Privacy Policy

1. Introduction
Welcome to China FS Mushrooms ("we," "our," "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://xianshouhui.cn/ ("the Site") or conduct business with us.

By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We collect several types of information for various purposes:

  • Personal Data: While using our Site, we may ask you to provide us with certain personally identifiable information, including but not limited to:
    • Name
    • Email Address (e.g., [email protected])
    • Phone Number
    • Company Name
    • Billing and Shipping Address
    • Business Inquiry Details
  • Usage Data: We may automatically collect information on how the Site is accessed and used ("Usage Data"). This may include your computer's IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and other diagnostic data.
  • Cookies Data: Please see our separate Cookie Policy for detailed information.

3. How We Use Your Information
We use the collected data for various purposes:

  • To provide and maintain our Site and services.
  • To process and manage your inquiries and orders for our mushroom products (e.g., lion’s mane, chaga, morel, etc.).
  • To notify you about changes to our Site or services.
  • To provide customer support.
  • To gather analysis or valuable information to improve our Site and products.
  • To monitor the usage of our Site.
  • To detect, prevent, and address technical issues.
  • To comply with our legal and certification obligations (e.g., FDA, EU Organic, HALAL).

4. Legal Basis for Processing (GDPR Compliance)
For users in the European Union and the United Kingdom, our legal basis for collecting and using your personal information depends on the context in which we collect it. We typically rely on the following bases:

  • Performance of a Contract: Processing is necessary to fulfill a contract with you (e.g., to process your product order).
  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as operating our website, fraud prevention, and marketing, provided your fundamental rights do not override those interests.
  • Consent: You have given us consent for processing your personal data for a specific purpose (e.g., marketing communications).
  • Legal Obligation: Processing is necessary for compliance with a legal obligation.

5. Your Data Protection Rights (GDPR & CCPA)
You have certain data protection rights:

  • GDPR Rights (EU/UK): The right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to withdraw consent at any time.
  • CCPA Rights (California): The right to know what personal information is collected, used, shared, or sold; the right to delete personal information; the right to opt-out of the sale of personal information; and the right to non-discrimination for exercising your CCPA rights. We do not sell your personal information.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

6. Data Retention and Security
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We implement appropriate technical and organizational security measures designed to protect your data, including secure servers and encryption. However, no method of transmission over the Internet is 100% secure.

7. International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By providing your information, you consent to this transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Sharing Your Information
We may share your information with:

  • Service Providers: Third-party companies that facilitate our website, process payments, or provide shipping services.
  • Legal Obligations: If required to do so by law or in response to valid requests by public authorities.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us: